Holly Miller Cullen
1892 Graves Rd.
Hockessin, DE 19707
302-239-2853
holly.miller@yahoo.com
http://www.linkedin.com/in/hollymillercullen
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MARKETING SPECIALIST – DATABASE ENGINEER
AIRS Certified Recruiter ■ Social Networker ■ Sales Professional ■ Relationship Builder
Client Management ■ Customer Service ■ Goal Oriented ■ Focused ■ Strong Technical Knowledge
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Accomplished business development professional with proven ability to generate revenue, retain customers, and manage business relationships. Detail oriented and focused with strong organizational and interpersonal skills. Trained in Advanced Internet Recruitment Strategies with a focus on technical personnel. Experienced in Database Administration and Programming.
Amazing Canine!, Newark, DE
2006-present
New Business Specialist
Responsible for all new account development, strategic and tactical sales planning, proposal development, client relationship management, and marketing.
- Built New Customer base from zero to 100+ through cold calling, networking, and referrals.
- Maintained excellent customer service relationships.
- Created marketing strategies for web site to attract new customers.
- Managed quarterly newsletter production to generate revenue.
- Educated and coached clients to reach goals.
Bank of America, Wilmington, DE
2000-2006
Database Engineer
Administered production databases of high transaction volume Sybase ASE and Replication Server that supported core business function for the world’s largest independent credit card company.
- “Point of Contact” for database software vendors for problem resolution, software patches, and upgrades.
- Collaborated with the application development and programming teams on code modifications to ensure optimal performance.
- Met immediate needs of customer issues through ad-hoc queries, request for data space, and problem resolution.
Siemens, Malvern, PA
1998-2000
Database Warehouse Administrator
- Responsible for Siemens’ largest customer for the installation of a Microsoft SQL Server data warehouse with a distribution across 7 servers.
- Developed a customized SQL Server Replication add-on to the data warehouse to provide centralized reporting capabilities.
Aetna, Blue Bell, PA
1995-1998
Database Administrator
- Lead administrator for all Microsoft SQL Server installations, totaling 50 GB of database space and for Sybase SQL Server on AIX and Windows NT platforms.
- “On Call” 24/7 support for all client/server databases in the test, quality, and production environments.
- Consultant for the application areas for database design and resolution with technical support.
Softmart, Downingtown and Exton, PA
1989-1995
Programmer and SQL Systems Administrator
Responsible for the development of new applications and enhancement of existing code for accounting and distribution system to support the corporation’s daily operations using Advanced Revelation DBMS.
- Developed accounting and distribution systems in all areas, including Accounting (GL, AP, AR, and invoicing), Purchasing, Shipping and Receiving, Inventory, Sales Order Entry, Pricing, and Technical Support Call Tracking.
- Team member for the installation and configuration of Windows NT and Microsoft SQL Server on Compaq Proliant servers; integration of Windows NT/SQL Server application into the corporation’s Netware network; development; documentation, and implementation of backup plans for Windows NT/SQL Servers; creation of SQL Server devices, database and database objects, including programming of triggers and stored procedures.
EDUCATION:
- 1988 Bachelor of Science; Pennsylvania State University; Majored in Mathematics
- 2006 Certification with Honors; Animal Behavior College; Certified Dog Trainer
- 2009 AIRS-Certified Recruiter
References available upon request
